Monthly Archives: April 2013

Food Businesses

Food businesses – whether restaurants, bars, catering businesses or food carts – require several licenses and permits to operate. The licenses and permits must be obtained before the food facility opens for business. Some licenses and permits require others to … Continue reading

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A Hidden Secret at Wegmans

I had the honor of being invited to a private dinner prepared and hosted by a group of “foodies” working at Wegmans. I can’t remember an evening I enjoyed more. These truly passionate food professionals formed an informal club of … Continue reading

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Taking Customer Service to a New Level

Do you have days when you feel flustered? You just can’t perform your best when your mind is swirling around so many thoughts and worries. Many customers walk through our doors with just that feeling. When this happens, we have … Continue reading

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Lower Coffee Prices Can Help Offset Some of the Increased Minimum Wage and Food Cost Expenses for Restaurants

If you have been following my blog, you will see some ideas on how restaurants can reduce their operating costs to offset some of the increased labor costs that will come with the increased minimum wage. Good news for the … Continue reading

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The State is Trying to Crack Down on the Black Market for Fake IDs

New York is pioneering a reportedly “unforgeable” driver’s license. The new driver’s license will be engraved with a ghost image that floats in a transparent window. The state of Virginia introduced a similar card in 2009. This initiative is another … Continue reading

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Due Diligence – Learning about the Business Before We Jump in with Both Feet

When evaluating a potential investment or purchase of an operating business, you should carefully evaluate the business to learn as much as you can. Where do you begin? What records and documents should you review? Below is a list of … Continue reading

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What is the Forecast for Craft Breweries?

Are you writing your business plan and trying to figure out whether a brewery is likely to be a profitable business? The forecast for craft breweries is bright. While beer sales in the US fell by 1.3% in 2011, the … Continue reading

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International Markets for New York Craft Beers

American craft beers are gaining respect in the international marketplace. The Brewers Association reports that exports of US craft beer rose by 72% in 2012, with Canada, the UK and Sweden making up the largest international markets. Small independent brewers are … Continue reading

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Waterfront Restaurants

If you have a restaurant along the southern shores of Lake Ontario (Rochester and Sodus Bay), you should follow the news about a proposed water regulation plan dubbed “Plan Bv7.” This plan proposed by the International Joint Commission could replace … Continue reading

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Employee Texting Can Cost Employers. Do you Have Delivery Employees that Put you At Risk?

Distracted driving causes accidents. In today’s mobile world, this extends beyond playing with the radio buttons, eating while driving or applying make-up. Now we have new risky behavior—driving while texting, talking on mobile phones, or browsing the web. When drivers … Continue reading

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